Businesses are increasingly dependent on their suppliers through the increase of complexity in day-to-day life, and in economy as well.
In many cases, it is beneficial to do an on-site assessment of suppliers and get first-hand impressions and information on relevant topics through a supplier audit.
Structured and subject-related communication during the audit also offers great opportunities for identifying, analyzing and managing risks. Here Quality- and Risk-Management go hand in hand, as “externally provided products and services” also play a significant role in quality management: Regular evaluation and verification of suppliers is a requirement of Quality Management.
Supplier audits are an effective tool of Quality Management for further developing customer-supplier relationships. A well-managed audit will be a plus for both sides: Customers learn to better assess the performance of their suppliers. And suppliers recognize the relevance of specific customer topics, and they can meet the customer’s needs even better.
Professionally conducted supplier audits include:
- in-time planning of count, type and scope of the designated supplier audits
- specification of the suppliers to be audited
- purposeful planning of the individual audits
- competent execution of each audit
- documentation of results and, if necessary, coordination of required action and measures
- examination of the implementation of the measures in terms of effectiveness
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